Our objective is to create a safe spa space and experience for our guests as well as that for our staff. In order to do so, we are following strict safety and sanitization protocols at regular intervals.
Daily Protocols:
Staff temperature check at entry point
Staff wearing masks at all time
No staff enters the hotel premises with any symptoms of Covid-19
All persons in the space maintain 1m social distancing
Staff change and sanitize on entry into the spa
Complete sanitization of the spa with 70% alcohol sanitizer at the start and end of the day
All equipment, stationery, furnitures and fixtures are sanitized
Service Protocols:
Pre booking of appointments only, making sure there are no walk-ins and therefore overlapping or overcrowding of space
All guests’ temperature to be taken at the hotel entry as well as the spa entry
Only 2 guests at a time
Guests are welcomed warmly without any physical contact
Hand sanitizer at spa reception for guests to use upon entry
No towels, water to be served (unless guests make a request)
Staff provides guests with disposable mask to wear during the service
Staff disinfects and washes their hands well before or even during each service
The staff wears a fresh disposable mask, a fresh washable apron, face shield, gloves (for salon only) before each service
Couple Treatments are avoided to prevent overcrowding of space
Cleaning Protocols:
The used room is disinfected and sanitized after every use
We have replaced reusable linen with one-time-use disposables where possible
All soiled disposables are disposed after use
After sanitization of the used room, a 2 hour gap is maintained before next guest uses that room
Steam room is disinfected and sanitized after each use
All the above mentioned protocols are followed at every spa that we open, making sure the safety of all our guests and staff.
